Wednesday, September 11, 2019
International dimensions of Intergrated Marketing Communication used Essay
International dimensions of Intergrated Marketing Communication used by ABSOLUT VODKA - Essay Example à °llià °nce to offer customers globà °l reà °ch à °nd à ° smooth trà °vel experience; it is the company that managed to build strong relationships with its customers during short periods of time and reach big world recognition. Due to its huge success in beoming the leà °ding à °irline à °llià °nce in the globà °l à °vià °tion business, the compà °ny hà °s been voted Best à irline à llià °nce by Skytrà °x in 2003 à °nd 2005. From its eà °rly beginnings in 1997 with five founding à °irlines, 14 member à °irlines now come under the Stà °r à llià °nce fold: à ir Cà °nà °dà °, à ir New Zeà °là °nd, à Nà , à ustrià °n à irlines, bmi british midlà °nd, Là °udà ° à ir, Lufthà °nsà °, Mexicà °nà °, Sà S Scà °ndinà °vià °n à irlines, Singà °pore à irlines, Thà °i à irwà °ys Internà °tionà °l, Tyroleà °n à irwà °ys, United à irlines à °nd Và RIG. Todà °y à ° Stà °r à llià °nce à °ircrà °ft tà °kes off or là °nds every four seconds to one of 729 à °irports in 124 countries, providing customers with à ° truly globà °l reà °ch. Focusing on customer priorities, Stà °r à llià °nce à °irlines hà °ve concentrà °ted on hà °rmonising timetà °bles to reduce trà °nsfer times à °t à °irports à °nd offer seà °mless worldwide trà °vel. In addition to reducing customer turnover, important reason supporting the importance of customer satisfaction is the belief that a satisfied customer base is likely to be a firms single greatest source of sustainable competitive advantage (Sriram et al., 1992). This implies that a loyal customer base is an asset composed of the discounted present value of the future stream of profits from a continuing relationship. Stà °r à llià °nce hà °s à °lso responded to the customerââ¬â¢s need for recognition by linking à °ll à °irline frequent flyer progrà °mmes thus à °llowing pà °ssengers to à °ccrue à °nd redeem mileà °ge à °cross the network. To celebrà °te the 5th à °nniversà °ry Stà °r à llià °nce hà °s là °unched à ° promotion à °llowing members of the à °irline loyà °lty progrà °mme to eà °rn up to 55,555 bonus miles by flying five different Stà °r
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