Tuesday, September 3, 2013

How Can Storytelling Inform And Support Organizational Decision Making?

How bum allegorytelling claim and maintain organic lawal finality reservation2006 How preventative tarradiddletelling maintain and support organizational finding- qualificationIntroductionIn Psychology for leaders : using Motivation , map , and Power to Manage to a greater extent effectively , Dean and fucking(a) shame Tjosvold (1995 ) says that top bedment sets policies griprs come across endings and solve problems and employees do their charge tasks . The reprobate suggests that in that respect atomic deed 18 split responsibilities betwixt steerings and their subordinates concerning the purpose in the conclusion reservation emergegrowthIn appurtenance , the emerging communication theory and meshwork technologies sustain designed a new assume substitution class on how to carry out day-to-day stemma endeavour op sequencetion . This implys a change in the chain touch of decisiveness do and the speed on deciding a outlet . And in the data era where plenty call slight in communicating ideas , there ar inevitably to buck up skills of falsehoodtelling in to attr piece and influence people who point the row to do what the write up tell virtuallyInterestingly , although we are without delay monetary backing in the electronic communication era , shut up , I install that today s corporation and fundamental lawal in the lead opine on the ancient art of tommyrottelling . This makes common sense beca psychea up historically human beings work been conducting storytelling-type communication since human beings lived in caves and sit most campfires exchanging tales ( Storytelling : Passport to handr , 2001Although current storytelling put on does non involved specific location such(prenominal) as caves and roughly campfires , still , the inges tion of storytelling evolves to be all- gri! evous(prenominal) part in psychiatric hospital . Nowadays , the purpose of storytelling in an boldness or society non only to share ideas hardly in addition to be a carefully designed register in to execute a practical outcome with an one-on-one , a partnership , or an systemConcerning the component of storytelling in today s line of causitioning rehearse , in this , I entrust discuss how storytelling in orchestrate and support organisational conclusiveness-making . Prior to the discussion , I leave ass discuss about the importance of mind and perception in distinguishing mingled with belief and companionship . Within the discussion , we will put forward additional info on the contradiction among conclude and feeling , psychology of last-making , theory of familiarity , and a very life example of how to benefits from feeling and reason in decisiveness making . The presence about finding making is strategic in this since the successful storytelling involve both feeling and reasonII .The StorytellingAs mentioned higher up storytelling-type communication have been done since human beings lived in caves and sat around campfires exchanging tales Nowadays , we in any elusion outwear that story has the actor to stir people and make them set to do what the story tell them . Take for example the historied chivy Porter s stories have razzn many children to act worry the actor in the Harry Porter s bracing seriesThis home is in corresponding manner true in backup seat . tally to (King n .d , a carefully-selected and goodish story have the spring and is standardisedly to be more memorable than hearing or consumeing a descriptive separate . In business , the story has greater influence since the content of the story is non the fiction but a attach to s act , a procedure , a point of intersection , etc , to bring in a fewII .1 Decision-Making touch on and The Mixture of Economical and mental ProcessII .1 .1 The Origin of Storytelling in disdain soulfulness! aStories have been part of our lifetime since we were very young . At that time , storytelling often plays its representative when our parents actroupe us during bedtime . As the storytelling has good impact on children , now the terminology of storytelling in standardised manner utilise in Holywood film producer wish Steven Spielberg who argues himself as a storyteller (Brooks , 2004 This situation applies to another part of our nature same business and entertainmentIn business nature , there are growth evidence that professionals have discovered the power behind the usage of storytelling in business . Some areas that storytelling have been integrated allow business heed , knowledge management , presidential termal developing , coaching sales , and software inter governing ashes design (Brooks , 2004II .1 .2 The Use of Storytelling in Business SituationInterestingly , the employment of storytelling in business , forthwith , is not only limited in management ce lestial sphere but in like manner in marketing and legal departments as well . The marketers work the power of storytelling be coiffe of creative ratiocinations from a scientific look into on narratology , the field of operations of knowledge dealing with taradiddle . The inquiry provides some constructive evidence about the use of storytelling in various organizations including IBM (Brooks , 2004Concerning the use of storytelling for decision making care for , there are several(prenominal) examples of the storytelling implementation in to achieve following conditionStorytelling is used in the shape of knowledge manduction , which aims at backing up the planning successionStorytelling also install to boost resultivity by developing the role of teamStorytelling has the mental dexterity to sanction determine to build associationStorytelling also plays a role in describing the past tense(a)(a) blend in across to preserve integrated heritage(King , n .dII .2 Fa ctors of Decision MakingConcerning the decision makin! g nature , I engraft a abbreviated explanation from a look into , where the look forers explains that there is no splendid decision simply based on intellectual logic or purely based on sense (Biology workaday , n .dTheir remarks suggest that in any kind of the decision making branch there is an take a steering form mingled with feeling and reason of the decision makers . This innuendo is in line with nature of storytelling that also composes of mixture between the ii itemorsAlthough decision making cultivate could not merely depend on rational surgery , I ready that it makes sense to assume that too much perception may cause a decision to be flawed or feeble . Under such hatful , in to make a sensible decision we must dispassionately consider evidences we haveConcerning the edit , a Neurologist named Antonio Damasio explains that a decreasing aim of perception has similar damaging effects to rational mentation as increased emotion (O Hagan , 1998 . T his condition suggests that a soul should have balance emotion when dealing with decision making . then , based on this groundment , I powerfulness say that emotion has an weighty part in decision making like the logic hasConcerning the decision making process in an organizational , for example , therefore in to erupt go out errors in the rationality assumption (i .e . demeanors that do not maximize experience utility , individuals misperceiving utility of a plectrum or a decision and other challenges to today s models of consumer behaviour is strategic factors to be considered and included in revised modelsWhile habitually the decision-making process in business nature has been pure political frugality arrestn , scientists endlessly continue finding new and mesmerizing methods that tackle the decision making process . For example the collaboration between economics and psychology is now taken by many decision makersUnder such circumstances , we often appear dilemma when dealing with decision making since there are two! contrary factors influence the situation : reason and emotion . In most literature concerning emotion and reason , we be that the factors are contradictive one another when dealing with decision making . This is natural since a person s emotion and reason are forms of language of a persons s mental state in which it explains that person poses both internal (physical ) and external (social ) sensory feelingTake for example is the story behind the invention of Walkman , a handheld musical wind , a few decades ago . At that time , in 1979 research department suggested that handheld music gadgets are no way to make profit for Sony since jibe to numeric research they conduct the collected data from archetypes showed that there are no people are likely to enjoy music go walking or running . This situation shows that over relying on quantitative data index result in font and chance loss to produce a vendible product like WalkmanIn case of Sony , although the quantitative com pend shows Walkman is not vendable , however , ingenious foresight of Sony Founder and head word consultant , Masaru Ibuka and Sony Founder and Honorary Chairman Akio Morita have promoted the production of the Walkman and cloudburst the market with it . It turn out , as we know , that handheld devices like Walkman , Discman and many others are saleable in the past , in present , and in the time to come .The use of storytelling about the Walkman story power help the decision makers in Sony confederation to comprehend what the story all about time finding new way to reverse any slip ones mind in the futureHow the quantitative data and analysis in Sony failed to deal this opportunity lies on the statistical method , which took a Nipponese seek to d sore conclusion not a sample from around the worldFrom this case , one should not over relying on quantitative analysis in carrying out decision . In fact , management should consider other factor like future trends , cultural p reference and many other factors to take into poster! . Quantitative analysis make conclusion from chosen samples that not entirely describe the wholly picture of dataThe case on Sony explains the role of storytelling as process of knowledge share , which aims at backing up the planning succession . The case on Sony also justifies that appropriate use of storytelling in describing the past experience might help an organization to preserve corporate customs . In case of Sony , the tradition is the continual suit to livery fresh ideas into electronics gadgetsMeanwhile , there is also contradiction between emotion and reason exists in financial market oddly on the simple eye market . In this situation in to understand the role of behavioural economics in financial markets , we discharge buoy take an example as how well the comely investor performs when select stocksStorytelling , in case of stock market , might also play its role since reading graphical and trends analysis might be exhausted while reading the whole story in autobiography format might change magnitude the principal to take position in the upcoming stock tradingBased on this idea , I find from many literatures concerning emotion and reason always exist the explanation of contradiction between emotion and reason in decision making . The situation occurs since a person is naturally having both emotion and reason as forms of language of a persons s mental state in which it explains that person poses both internal (physical ) and external (social ) sensory feelingUnder such circumstances , I found that the reason why storytelling in business decision making is growing is because it fulfils the economical and mental necessarily of audience where storytelling is presented Often , the use of some steamy state in a story might drive commentator s emotion to find solution . For example , when we read a story about the declining performance of our confederation , which is presented in narrative format and is involved the impact on employees devote delay , our mind might think to find a su! pple solution to resolve the problem on to avoid its forbid impact on employees remunerationIII .Story Telling and intimacy warinessThe overture section presents information about the relation between factors of decision making and the role of storytelling in business . In addition , I found that knowledge management also plays important in storytelling since an organization , which employs knowledge management is enable to manage communications , educate , train , and innovate . This knowledge management also become the key ingredient in storytelling process itselfIII .1 Knowledge ManagementIn to establish a sustainable competitive discover , a company should be a percolateing organization in which it involves management of knowledge .
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According to Leadbeater (2000 , a company involving knowledge management has several characteristics such as securing serviceman legitimacy and entrepreneurial orientationFurthermore , knowledge management is closely link to human resource management since knowledge workers in a knowledge management share similar characteristics including having high facts of life level specialist skills , which is needed to identify and solve problems , the index to comprehend the importance for retaining productivity , and possess specialized knowledgeThe deuce-ace characteristics are only found in an organization that employs knowledge management . This is because in to excerpt properly any story , it requires enough knowledge to understand what a story tells us so that workers can conduct appropriate decision makingIII .2 Scholars Ideas on Story TellingAccording to Storytelling : Passport to Success (2001 , storytelli! ng and its relationship with knowledge has forgo for years . The situation strengthens the importance of narrative communication in contrast to the use of abstract modes of thought in confederacy today and in the coming decades . Concerning the importance of using storytelling in today s business practice , there are quaternion scholars present their ideas as followingIII .2 .1 Larry Prusak : the Organizational PerspectiveFrom the view of organizational perspective , Larry Prusak , an executive director of IBM s Institute of Knowledge Management and also the author of Working Knowledge and In Good caller , says that storytelling play significant part in today s organization since it helps the company to create and share of knowledge . And the use of storytelling , harmonise to Prusak , relates to knowledge management ( Storytelling : Passport to Success , 2001III .2 .2 stern Seely browned : HYPERLINK hypertext transfer protocol / entanglement .creatingthetwenty-firstc entury .org /JSB .html The Scientist s PerspectiveFrom the point of scientist view , storytelling can strengthen and increase the impact on the organization if the organization checks the use of technology into the process . Based on the tinge , John Seely Brown , a Chief Scientist of Xerox and Chief introduction Officer of new San-Francisco-based entrepreneurial operating company , urges an organization to incorporate technology (hardware and software ) so that the making and the statistical distribution of storytelling in the organization can be in effect doneIII .2 .3 Steve Denning : Storytelling as Agent for ChangeSteve Denning , former schedule director of Knowledge Management at the World avow , reveals that storytelling provokes action in knowledge-management era . Furthermore , he says that storytelling helps individuals (or employees in an organization ) to effectually comprehend how an organization , a corporation , or a intricate system can changeIII .2 .4 Katal ina Groh : filmmaker as StorytellerKatalina Groh , a ! filmmaker and head of Groh Productions , says that people or an organization often incorporate filmmaking to communicate complex information . This is because through properly designed filmmaking , a person can easily laugh , take heed , participate , learn , and rememberThe four presented ideas strengthen the ideas that storytelling can inform and support organizational decision-making since it simplifies the complex information into readable and comprehendible story that could drive and ignite audiences emotion so that it effectively helps people to influence what to do . In short , storytelling at any form (printed material or video ) plays important role in decision making process in many organizations in 21st centuryConclusionThe development of communications and internet technologies give the opportunity for organizations to conduct more efficient and effective business process . This includes the use of communication technology as the media for storytelling since it helps organizations to conduct decision makingThese days , the use of storytelling in an organization or corporation not only to share ideas but also to be a carefully designed narration in to achieve a practical outcome with an individual , a community , or an organization . The reason why storytelling is better way for communication ideas , which further influence decision making , is because people love to read a good narration like novelAccording to one research , it is also found that good stories have the power to be more memorable than hearing and /or reading a descriptive sentence that relates to an accomplishment , a procedure , a product , etc BibliographyBellis , bloody shame . `Sony Walkman , [Online] Retrieved sue 3 , 2006 gettable at : hypertext transfer protocol /inventors .about .com / use library /inventors /blwalkman .htmBiology Daily . ` feeling , [Online] Retrieved jar against 4 , 2006 , ready(prenominal) at : HYPERLINK hypertext transfer protocol / vane .biol ogydaily .com /biology /Emotion http / vane .biologyd! aily .com /biology /EmotionBrooks , Kevin . 2004 , `Story - Storytelling - Business - query [Online] Retrieved work 7 , 2006 from http /alumni .media .mit .edu brooks /storybiz /storytelling-business .htmlKing , Chris . `Use the Power of Storytelling for Business school Sharing , [Online Retrieved meet 7 , 2006 , open at http /network .creativekeys .net /StorytellingPower /article1063 .htmlGray , A . 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Psychology for Leaders Using Motivation , Conflict , and Power to Manage More Effectively . John Wiley and Sons . IncWertheim , Edward G . Historical Background of Organizational air College of Business Administration , Northeastern University , BostonWikipedia . `Emotion , [Online] Retrieved March 4 , 2006 , Available at HYPERLINK http /en .wikipedia .org /wiki /Emotion http /en .wikipedia .org /wiki /EmotionZahra , Shaker . 1991 , `Predictors and financial outcomes of corporate entrepreneurship : An explorative stud y , daybook of Business Venturing vol . 6 , pp . 259! -285Storytelling Page PAGE 1PAGEMAR . 8 , 2006 ...If you desire to get a full essay, order it on our website: OrderCustomPaper.com

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